Privacy & Cookie
Visiting and using the Site to display or buy the Led Emotion Design products you agree with personal data processing and disclosure as described in this note.
Everyone has the right to have their personal data protected. iDesign S.r.l., as autonomous managing authority, respects the privacy of its own Users/Customers (for example: Name, Last Name, Address, E-mail, Telephone number) will be collected during the registration to the Site, or as purchasing or through Customer Care contact. Data will be processed by iDesign S.r.l. in order to allow the registration to the Site, Users/Customers identification, to manage personal accounts, to collect and fulfil orders, to deliver the products, to process payments or to provide a service (as Customer Care assistance in case of questions or return requests) and, upon expressed request, to send newsletters and, more in general, information and/or commercial/promotional goods related to our products, events and services and to access to benefits and special or promotional initiatives, selling campaigns through e-mail, sms, mms, postal or telephone communications, and also through the registration to social networks with the necessary processing of related databases.
This information might be used also to ask for feedbacks regarding the Site and the provided services and, in particular, to send surveys to measure and evaluate satisfaction degree of Users/Customers on products quality as to adapt our communications and commercial offers to Users/Customers tastes and needs to make them more interesting and remarkable.
Data related to Site consulting, surfing and selling could also be collected to statistical purpose, and that information might be transferred to selected third parties. Personal data might be used also for internal marketing and studies on purchasing behavior, together with non-personal data, to analyse and track the profile and to monitor Users/Customers preferences in order to improve our products and services, to understand better what may be more interesting to our Users/Customers.
In addition, just for controlling purpose on services quality and for a formative purpose, we might monitor or record communications that are sent to us.
It is specifically excluded any use of credit cards data and more in general of means of payment for purposes that are different from verifying the existence of means of payment, charge and processing of payments, and the management of possible claims and legal disputes. To do that, these data will be processed also by the provider who provides services related to online payment management and by the institution that issued the credit card used to validate the order.
It is possible to agree to one or more of the following activities:
- I agree to the personal data processing according to the described policy.
- I agree to the personal data processing by iDesign S.r.l. in order to receive commercial communications related to products and news of the Led Emotion Design world.
- I agree to the personal data processing by iDesign S.r.l. in order to improve my surfing experience and to receive offers consistent to my preferences.
WHO PROCESSES THE DATA, HOW AND THE PURPOSES
iDesign S.r.l. registered in Rome, via Laurentina, 289 -00142, VAT and Rome Business Register registration number 12137741000, is the controlling authority of Users/Customers personal data and processes them according to the purposes indicated each time on the site on the same page where data are given. iDesign S.r.l. firm is the one that sells the products on its Site directly, managing itself selling activities such as administration, collection, products delivery and customer care activities. To execute this activities iDesign S.r.l. processes, as autonomous controlling authority of processing and according to the applicable privacy law, users data as name, last name, residence and information about the credit card used by users (for example name and last name of the credit card owner, number, expiration date, security code).
Processing of personal data of Users/Customers who visit and consult the Site is limited to surfing data, that is data which have to be transmitted to the site to let the system that manages the Site work and are needed using the internet communication protocols. Surfing data are, for example, IP addresses or domain names of the computers used by users who enter the Site and other parameters about type and operating system used by users. For further information about surfing data please consult the Cookies Policy. iDesign S.r.l. also collects and processes personal data provided voluntarily by the User/Customer in occasion of interaction with the site functionalities or requests of information or informative material to iDesign S.r.l. or sending to iDesign S.r.l. communications via postal service or through the Site. iDesign S.r.l. could use User/Customer personal data to assert or defend its right in court and to fulfil to obligations provided for by law, regulations and community legislation.
With user’s approval, which is free and discretionary, iDesign S.r.l. could process users data also to define single and group profile (profiling) and to marketing purposes, that is sending to Users/Customers, also as newsletters, e-mail, sms and mms, information and updates on products and offers, exclusive sales, promotional campaigns and on possible events or similar initiatives organized by iDesign S.r.l. or to which iDesign S.r.l. participates, including possible invitations to these events. User/Customer would, in whatever moment, have the chance to oppose to personal data processing for dispatching of promotional information by e-mail; in every communication will be a specific section in which are specified the modalities to oppose to personal data processing and not receiving any more promotional materials and information.
In the specific sections of the Site in which data are collected it is published a dedicated informative edited according to art. n. 13 of the Privacy Code. When necessary in accordance with Privacy Code, iDesign S.r.l. asks the user to agree before proceeding with personal data processing.
IDesign S.r.l. decides purposes and modalities of data processing and the instruments to use also regarding security profile.
Just for organizational and functional needs, with purposes strictly connected and related to services performances on the Site, Users/ Customers data might be transmitted to external firms called “Responsible for processing”, which make some of the activities such as, just for example: orders execution, elaboration and transmission of orders, payments and shipping of sold products monitoring. These firms have been selected because they demonstrated to have capability, experience and reliability, and to provide qualified guarantee respecting fully the current disposition regarding personal data processing, including the data security profile according to modalities defined with iDesign S.r.l.
The data transmitted to the “Responsible for processing” will be anyway just those strictly necessary to the execution of their activities. It will not be provided to them the power of using the data for different purposes.
To have the complete and updated list of the external firms which process personal data, we kindly ask to Users/Customers to contact ourCustomer Care.
Personal data are mainly processed in electronic format and sometimes also in paper format, as for example when the data processing is necessary to prevent frauds on the Site.
Personal data will be stored in a form which consents the identification of Users/Customers within the legal limits. To guarantee that data are always correct, updated, complete and pertinent, we invite our Users/Customers to inform our Customer Care about any incoming change using the following Form.
Unless otherwise provided for in this regulation, personal data will not be given to third parties for purposes not permitted by law or without express permission of our Users/Customers.
Data could be given to the police force or to the requesting court, for example within the Site anti-fraud services, according to the law and upon request.
iDesign S.r.l. guarantees that transferring of persona data towards non-EU countries which do not guarantee a suitable protection levels, will be executed just after iDesing S.r.l. and these subjects close specific agreements which contain adequate safeguard clauses about personal data protection, according to by law and applicable regulations.
It can happen that iDesign S.r.l. processes personal data of third parties given directly by its Users/ Customers, for example when Users/Customers want to advise a friend about a service or a product sold on the Site or when Users/Customers buy a product that has to be shipped to a friend or when who pays the purchase price is different from those to ship the product to.
FAILED PROVISION OF PERSONAL DATA AND CONSEQUENCES
RIGHT TO ACCESS PERSONAL DATA AND CONTACTS
User/Customer has always the right to get from iDesign S.r.l.:
- update, change or integration of personal data;
- cancelation, transformation into anonymous or block of personal data, eventually processed not in compliance with the law, including those which is not necessary to store according with purposes of collection or processed in later stage.
- attestation that the above-described operations have been communicated, and their content too, to those to whom the data have been transmitted or spread, except where this compliance was impossible or needs an effort clearly disproportioned to the protected right.
User/Customer has the right to oppose entirely or partly to:
- for licit reasons, to the process of personal data regarding him, however pertinent to the collection purpose;
- to his personal data process for promotional material and communications dispatch;
- to his personal data process for market research activities and for analysis on his preferences and on purchasing behavior.
User/Customer could also freely and at any time exercise his own right, as long as within the law limits, using the following Form.
LINKS TO OTHER WEBSITES
In case Users/Customers want to have further information about personal data process, we invite them to contact us using our contact form.
What we collect
We can collect the following information:
- contact information including e-mail address
- demographic information like postal code, preferences and interests
- other information pertinent to investigations and/or offers to customers
For the complete list of cookies that we collect see the section list of cookies that we collect..
What do we do with the information that we collect
We need this information to understand your needs and offer a better service, and in particular for the following reasons:
- Internal storage.
- We can use the information to improve our products and service.
- We can periodically send promotional e-mails about new products, special offers or other information that we consider interesting using the e-mail address you provide.
- Occasionally we might also use the information to contact the use for market research purposes. Contacts can be made via e-mail, telephone, fax or mail. We can use the information to personalize your site according to your tastes.
We are committed to guarantee that your information is safe. In order to prevent unauthorized access or leakage, we put to use adequate physical, electronical and management procedures to safeguard and protect online collected information.
A cookie is a small file that asks for the permission to enter the hard drive of a computer. Once it is authorized the file is added and the cookie helps to analyse the web traffic or let you know when you are visiting a particular site. Cookies let the web apps to answer you as if they were a person. The web app can adapt its operations to your needs, tastes, collecting and storing information about your preferences.
We use traffic cookie log to know which pages are used. This helps us to analyse the traffic data on a page and improve our site in order to adapt it to customer’s needs. iDesign S.r.l. uses this information just for statistical analysis purposes and then data are removed from the system.
Overall, cookies help us to provide a better site, letting us to control pages you find useful and those you don’t. A cookie will not in any case give access to your computer or any information about you that are not data that you choose to share with us. You can choose to accept or reject cookie. Most of the browsers accept cookies automatically, but usually you can change browser settings to reject cookies if you prefer. This might impede to fully take advantage of the site.
Links to other websites
Check on personal information
You can choose to limitate the collection or the use of your own personal data in the following ways:
- Each time you’ve been asking to fulfil a form on the site, search the section where you can click to declare you don’t want your data to be used for direct marketing purposes by anybody.
- If you have not already accepted to let us use your personal data for direct marketing purposes, you can change your mind at any time writing an e-mail to email@example.com.
We do not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you want a copy of the information, please write to Via Laurentina, 289 - 00142 Roma RM.
If you believe the information we hold on you is incorrect or incomplete, please write as soon as possible, at the address above-mentioned. We will try to correct promptly any incorrect information.
List of cookies that we collect
In the following chart are listed the cookies that we collect and which information they store.
|COOKIE Name||COOKIE Description|
|CART||The association with the cart.|
|CATEGORY_INFO||Stores the information in the category page, which lets display pages faster.|
|CONPARE||The items you have on the products list Compare.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer ID with the store.|
|CUSTOMER_AUTH||An indicator if you are logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group that you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the ID customer segment|
|EXTERNAL_NO_CACHE||A flag indicating whether the cache is disabled or not.|
|FRONTVIEW||Session ID on the server.|
|GUEST-VIEW||It allows guests to change their orders.|
|LAST_CATEGORY||The last category visited.|
|LAST_PRODUCT||The most recent product you have seen.|
|NewMessage||It indicates whether a new message has been received.|
|NO_CACHE||It indicates whether it is permitted to use the cache.|
|PERSISTENT_SHOPPING_CART||A link to information on the cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently considered in.|
|POLLN||Information on what polls you have voted.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information about products that you have emailed to friends.|
|STORE||The store view or selected language.|
|VIEWED_PRODUCT_IDS||The products you have recently viewed.|
|WISHLIST||An encrypted list of products added to your wish list.|
|WISHLIST_CNT||The number of items in your wish list.|